Welcome to MONJO LLC. These Terms and Conditions govern your access to and use of monjollc.com, including the purchase and use of our digital downloadable products. By accessing our website or purchasing a product, you agree to these Terms and Conditions.
1. Digital Products & Licensing
MONJO LLC offers digital downloadable products, including digital images and creative assets. No physical goods are shipped as part of a digital product purchase.
When you purchase a digital product:
- Personal Use: You receive a non-exclusive, non-transferable license to use the purchased digital products for personal, non-commercial purposes, unless a separate commercial license is expressly granted.
- Commercial Use: Commercial use, resale, redistribution, sublicensing, or other uses beyond the applicable license terms require appropriate authorization or a commercial license, where available.
- Restrictions: You may not resell, redistribute, share, reproduce, or make digital products available for unauthorized download. You may not use purchased files to create a competing digital product collection or marketplace.
- No Physical Goods: Digital products are delivered electronically. Customers are responsible for arranging any printing of files they purchase.
All licenses are subject to these Terms and Conditions and any additional license terms presented at the time of purchase.
2. Payments and Digital Delivery
Our payment process is designed to provide a secure and convenient purchasing experience.
• Payments are processed through the payment methods and providers displayed at checkout.
• Customers must provide accurate and complete billing and contact information.
• Download links are generally made available after successful payment confirmation.
• Download links may be delivered to the email address provided during checkout.
Customers are responsible for maintaining access to the email address provided during checkout and for keeping their download links secure. We may apply reasonable download access limits to protect our digital products from unauthorized distribution.
If a download link does not function correctly or a purchased product cannot be accessed, please contact our support team for assistance.
3. Refund Policy
Customers may request a refund within 14 days of the date of purchase.
Refund requests should be submitted to our support team at support@monjollc.com. Please include your order details and the email address used during checkout.
Refund requests will be handled in accordance with applicable consumer protection laws and the terms applicable to the purchase. The refund process will not limit any mandatory legal rights available to the customer.
Where a refund is approved, it will generally be issued to the original payment method used for the transaction.
For digital products, any applicable refund rights will be handled in accordance with applicable law and the terms governing the purchase, including any requirements concerning digital content that has been accessed or downloaded.
If you experience a technical problem with a digital product, please contact our support team so that we can investigate the issue and provide appropriate assistance, which may include a replacement file or refund where applicable.
4. Acceptable Use
You agree to use our website and digital products lawfully and in accordance with these Terms and Conditions.
You must not:
- Use our website for unlawful, fraudulent, deceptive, or unauthorized activities.
- Submit inaccurate, misleading, or fraudulent payment or personal information.
- Attempt to bypass payment requirements or obtain digital products without authorization.
- Use stolen payment methods, engage in payment fraud, or initiate unauthorized transactions.
- Distribute, resell, or share purchased digital products in violation of applicable license terms.
- Interfere with the operation, security, or availability of our website.
- Use automated tools to scrape, copy, or systematically download website content without authorization.
- Upload, transmit, or distribute malicious software or content that may harm our systems or other users.
- Use our services in a manner that violates applicable laws or third-party rights.
We reserve the right to investigate suspected violations and take reasonable action where appropriate, including restricting access to our website or digital downloads. Any action will be subject to applicable law and will not affect mandatory consumer rights.
5. Intellectual Property
Unless otherwise stated, all content on this website, including images, text, graphics, logos, product descriptions, and other materials, is owned by or licensed to MONJO LLC and is protected by applicable intellectual property laws.
Purchasing a digital product does not transfer ownership of the underlying intellectual property to the customer. Customers receive only the rights expressly granted under the applicable license terms.
Unauthorized copying, reproduction, distribution, scraping, resale, or commercial exploitation of our content may violate applicable laws and may result in appropriate legal action.
We respect the intellectual property rights of others. If you believe that content on our website infringes your rights, please contact us with relevant information so that we can review the matter.
6. Website Availability and Liability
We aim to provide reliable access to our website and digital products. However, we do not guarantee that the website or every feature will always be available, uninterrupted, or free from technical errors.
To the extent permitted by applicable law, MONJO LLC is not responsible for:
| Printing Quality | Variations caused by the customer’s printer, ink, paper, or printing settings. |
| Site Availability | Temporary interruptions, maintenance, or technical issues beyond our reasonable control. |
| Customer Equipment | Issues arising from incompatible devices, software, internet connections, or systems outside our control. |
| Unauthorized Sharing | Loss or misuse of download links resulting from the customer’s failure to protect their account or access information. |
Nothing in these Terms and Conditions excludes or limits liability, warranties, or consumer rights that cannot lawfully be excluded or limited.
7. Privacy and Personal Information
We may collect and process information necessary to operate our website, process orders, deliver digital products, provide customer support, and comply with applicable legal obligations.
Personal information will be handled in accordance with our Privacy Policy, which explains the types of information we collect, how it is used, and the rights available to customers where applicable.
8. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our services, business practices, or applicable legal requirements.
Updated terms will be published on this page with a revised effective date. Changes will apply prospectively unless otherwise required by law.
9. Governing Law and Disputes
These Terms and Conditions shall be governed by applicable law. Any disputes shall be handled by a court of competent jurisdiction, subject to applicable consumer protection laws and any mandatory rights or dispute resolution requirements.
Nothing in this section limits any legal rights that customers may have under the laws applicable to their purchase or place of residence.
10. Contact Information
If you have questions about these Terms and Conditions, digital products, payments, or refunds, please contact us:
MONJO LLC
814 Parkview St, Atlanta, Texas 75551, USA
Email: support@monjollc.com
